Privacy Policy

Effective Date: April 17, 2025

Welcome to chickenchicko.com, the official home of Chicken Chicko — a game developed with fun, fairness, and user trust in mind. This Privacy Policy outlines how we handle your information when you visit our website, use our services, or play the Game. Your use of our platform signifies your acknowledgment and acceptance of this Policy.

1. What Information We Collect

We collect the minimum amount of data required to operate our website and services securely, efficiently, and with quality. Data collected includes:

• Device and System Data: OS, screen resolution, system language, browser type, and anonymized device ID.
• Gameplay Analytics: Level attempts, success/failure rates, session durations, menu interactions, and feature usage statistics.
• Error Logs: Stack traces, system states, and diagnostic metadata to assist in debugging.
• Voluntary Submissions: Email address, content of messages or inquiries when contacting support.

We do not collect: Personal identifiers like full names, credit card numbers, addresses, geolocation, or social profiles. We do not display third-party ads or use behavioral targeting.

2. How We Use the Information

We use the collected data exclusively for the following purposes:

• Bug identification and technical troubleshooting
• Improving game balance and features using anonymized usage patterns
• Monitoring server health and application performance
• Answering user inquiries and resolving support issues
• Testing new versions or features (e.g., A/B testing)

3. Use of Third-Party Tools

We use reliable external tools solely to ensure the technical quality and reliability of our game:

• Firebase Analytics: Tracks anonymized usage statistics and crash data
• Firebase Remote Config: Delivers live settings updates without requiring app downloads
• Google Cloud: Secure hosting and backup infrastructure for storing non-identifying game data

No trackers for advertising or social media are used.

4. Children's Privacy

Chicken Chicko is designed to be safe for general audiences. We do not knowingly collect personal information from children under 13. If we become aware of such data, we delete it promptly. Parents or guardians can contact us to request deletion of information related to minors.

5. Data Protection Measures

• All traffic is encrypted via HTTPS (TLS 1.2 or higher)
• Data stored with limited access and role-based permissions
• Internal logging, auditing, and access reviews
• Timely updates and vulnerability scans on infrastructure

6. Data Retention

Diagnostic data is retained as long as necessary for performance improvement and compliance. Email correspondence is kept to maintain customer service continuity. Data is reviewed and purged regularly based on operational needs and legal constraints.

7. International Use

Our services may be accessed globally. Regardless of user location, we apply uniform protections in line with the EU GDPR, California CCPA, and other recognized data regulations. Hosting and backups may be geographically distributed.

8. Changes to This Privacy Policy

This policy may be revised over time. Substantial changes will be communicated through a website notification or in-game notice. We recommend you review this document regularly for updates.

9. Your Rights

You may exercise certain rights regarding your data, depending on your region:

• Access: Request a copy of your stored data
• Rectification: Request corrections to inaccurate data
• Deletion: Ask us to delete data you've submitted
• Restriction: Limit how your data is used
• Portability: Obtain your data in a portable format
• Objection: Refuse processing of data under certain circumstances

To make such a request, email us at support@chickenchicko.com. We respond to all requests within 30 days or sooner where required by law.

10. Cookie and Tracking Notice

Our website uses strictly necessary cookies for essential functions like session continuity and language preference. These cookies do not contain personally identifying information and are not shared externally. See our Cookie Policy for more information.

11. Contact Us

If you have concerns about this Privacy Policy, your data, or our practices, please reach out:

📧 support@chickenchicko.com
📝 Feedback form is also available on our contact page.

We thank you for trusting Chicken Chicko. We are committed to ethical, transparent, and user-first game development.